2 YEAR WARRANTY
Redkey USB LTD warranty obligations for the product you purchase (the "Product") are limited to the terms set forth in this document. Redkey USB LTD warrants the product against defects in materials and workmanship for a period of two (2) years from the date of original purchase ("Warranty Period") when the product is purchased directly or through an authorized reseller. If a defect arises and a valid claim is received by Redkey USB LTD within the Warranty Period, at its option, Redkey USB LTD will repair the product or exchange the product with a functionally equivalent new product. Redkey USB LTD warrants repaired Products and replacement products provided hereunder against defects in materials and workmanship from the date of the repair or replacement for ninety (90) days or, if longer, for the remainder of the Warranty Period. If the product is exchanged, the replacement product becomes your property, and the exchanged product becomes Redkey USB LTD property. When a refund is given, the product becomes Redkey USB LTD property.
EXCLUSIONS AND LIMITATIONS
Redkey USB LTD's limited warranty applies only to the product when purchased directly or through an authorized reseller. The warranty does not apply to any non-Redkey USB LTD product, even if packaged or sold with the product. The warranty excludes without limitation any scratching or surface damage to any non-Redkey USB LTD product, even if packaged or sold with the product. This warranty applies only to the normal use of the product, normal wear and tear excepted, in accordance with written use instructions, if any, provided with the product (either in writing or through a hyperlink to such instructions). This warranty does not apply to damage caused by accident, abuse, misuse, tampering, or modification of the product.
NO OTHER WARRANTIES
To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies, and conditions, whether oral or written, express or implied. Redkey USB LTD specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If Redkey USB LTD cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible, any claims under such implied warranties shall expire on the expiration of the warranty period. No Redkey USB LTD reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
To the maximum extent permitted by law, Redkey USB LTD is not responsible for direct or for special, incidental, or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used in combination with or carried in the Redkey USB LTD product.
For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, Redkey USB LTD's liability is limited, at its sole option, to replacement or repair of the product.
OBTAINING WARRANTY SERVICE
If you wish to make a claim under this warranty with respect to the product, please submit a claim on our contact page accompanied by your original order number and Redkey serial number. Select "Warranty" as the reason on the form.
Last Updated: July 30th, 2022