AI Policy
Commitment to Transparency, Privacy, and Ethical AI
At Redkey USB Ltd, we carefully integrate AI technology into our operations to enhance our services and better support our customers. Our priority is to ensure that your privacy and security are always protected.
How We Use AI:
1. Customer Support Enhancement:
We use AI to deliver faster and more accurate responses to your inquiries. However, sensitive details such as your name and address are securely handled by our team and are not processed by AI. All communications processed by AI are anonymized to protect your privacy, and every AI-generated response is reviewed by a human to ensure its accuracy and appropriateness.
2. Fraud Prevention:
AI helps us identify patterns that may indicate fraudulent activity, allowing us to protect both our customers and our services. Personal information used in this process remains secure, confidential, and is not shared with third parties without your explicit consent.
3. Translations and Content Creation:
We utilize AI to assist with translating content and creating materials that enhance your experience. This enables us to communicate more effectively across different languages and regions.
4. Product Development:
AI is an essential tool in the design and development of our products, such as generating code or design concepts. However, once our products are in your hands, AI is not involved in their operation, ensuring that your experience remains secure and reliable.
5. Regular Audits and Compliance:
We conduct regular audits and compliance checks to ensure that our AI usage aligns with industry standards and best practices. This ongoing monitoring helps us stay ahead of potential risks and continuously improve our practices.
6. Human Oversight and Ethical AI:
We are committed to ethical AI practices. All AI-generated actions are overseen by our team to maintain a balance between AI efficiency and human judgment. We believe that technology should enhance, not replace, the human touch.
7. Transparency and Control:
We are fully transparent about how we use AI in our business. AI is never used to process sensitive customer details without anonymization. Our goal is to use AI to enhance your experience while upholding the highest standards of privacy and security.
8. Your Trust Matters:
Your trust is our priority. We are dedicated to using AI responsibly to improve our services while safeguarding your privacy. If you have any questions or concerns about our AI practices, our dedicated support team is here to provide clarity and peace of mind.
This policy forms part of our Terms of Service and is part of our commitment to transparency, customer satisfaction, and ethical business practices. We regularly review and update it to ensure it continues to meet your expectations.
Last Updated: 20th August, 2024
At Redkey USB Ltd, we carefully integrate AI technology into our operations to enhance our services and better support our customers. Our priority is to ensure that your privacy and security are always protected.
How We Use AI:
1. Customer Support Enhancement:
We use AI to deliver faster and more accurate responses to your inquiries. However, sensitive details such as your name and address are securely handled by our team and are not processed by AI. All communications processed by AI are anonymized to protect your privacy, and every AI-generated response is reviewed by a human to ensure its accuracy and appropriateness.
2. Fraud Prevention:
AI helps us identify patterns that may indicate fraudulent activity, allowing us to protect both our customers and our services. Personal information used in this process remains secure, confidential, and is not shared with third parties without your explicit consent.
3. Translations and Content Creation:
We utilize AI to assist with translating content and creating materials that enhance your experience. This enables us to communicate more effectively across different languages and regions.
4. Product Development:
AI is an essential tool in the design and development of our products, such as generating code or design concepts. However, once our products are in your hands, AI is not involved in their operation, ensuring that your experience remains secure and reliable.
5. Regular Audits and Compliance:
We conduct regular audits and compliance checks to ensure that our AI usage aligns with industry standards and best practices. This ongoing monitoring helps us stay ahead of potential risks and continuously improve our practices.
6. Human Oversight and Ethical AI:
We are committed to ethical AI practices. All AI-generated actions are overseen by our team to maintain a balance between AI efficiency and human judgment. We believe that technology should enhance, not replace, the human touch.
7. Transparency and Control:
We are fully transparent about how we use AI in our business. AI is never used to process sensitive customer details without anonymization. Our goal is to use AI to enhance your experience while upholding the highest standards of privacy and security.
8. Your Trust Matters:
Your trust is our priority. We are dedicated to using AI responsibly to improve our services while safeguarding your privacy. If you have any questions or concerns about our AI practices, our dedicated support team is here to provide clarity and peace of mind.
This policy forms part of our Terms of Service and is part of our commitment to transparency, customer satisfaction, and ethical business practices. We regularly review and update it to ensure it continues to meet your expectations.
Last Updated: 20th August, 2024