Support
Activation & Update Guide
This is the same activation postcard included with your Redkey. Use this PDF if you need a digital copy or quick access on your screen.
Quick Start Guide
A digital copy of the quick start postcard. Covers setup, booting, and starting your first erase.
Upgrade Information
Thinking of moving up to Professional or Ultimate? This guide matches the upgrade postcard and explains the differences clearly.
RedKey USB User Manual (English)
Full manual with detailed instructions and troubleshooting.
Version 2.2, updated 15 November 2023.
Data Wipe Kit User Guide
Same as the printed guide from the Data Wipe Kit. Shows how to back up data, use the BlueKey, and get the most from Redkey.
Version 5.1, updated 1 November 2023.
RedKey USB User Manual (Japanese)
日本語版ガイドをご用意しています。
Note: the English manual has the latest updates.
Certified Erase Process for SSD & MHD Disks
A clear, step-by-step guide to securely erasing SSDs and magnetic hard drives using the certified NIST 800-88 Purge process. This is the full method supported by Redkey.
Certified Erase Process for Apple Smartphones
Simple instructions for securely erasing iPhones. Follows the certified two-step method used in our testing and meets NIST and ADISA requirements.
Certified Erase Process for Android Smartphones
Straightforward, certified method for securely erasing Android phones. Includes enabling Developer Mode and completing the full multi-stage wipe.